Solved

Backup exe 11 d, errors

Posted on 2010-09-24
8
614 Views
Last Modified: 2012-05-10
I have backup exe 11 d running on a SBS server 2003 and have started getting the following errors:
Check status : Error: e000846b, The job failed with the following error: The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent.

I tried stoping and restarting the serice and even doing a test backup and still fails, any help would be appericated.
0
Comment
Question by:shawkins331
  • 5
  • 3
8 Comments
 
LVL 3

Expert Comment

by:tankmurdoch
ID: 33754182
I would 1st of all make sure Backup Exec is fully patched. Also make sure that the user account that the Remote Agent service is using is 'local system'. Are there any errors in the Windows Event Logs that appear around the time the backup fails that would give us more info?
0
 

Author Comment

by:shawkins331
ID: 33754515
I checked and the Remote agent is running on local system. I have attached the event log i found.
backup-exe.doc
0
 

Author Comment

by:shawkins331
ID: 33754562
This from last nights log

Backup- WYKO-SERVERV-79-57344-65072 - The connection to target system has been lost. Backup set canceled.
V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.
V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.
V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.
V-79-57344-65072 - The Exchange Store service is not responding. Backup set canceled.
V-79-57344-65072 - The Exchange Store service is not responding. Backup set canceled.
V-79-57344-65072 - The database server is not responding. Backup set canceled.
V-79-57344-65072 - The database server is not responding. Backup set canceled.
V-79-57344-65072 - The database server is not responding. Backup set canceled.
V-79-57344-65072 - The database server is not responding. Backup set canceled.
V-79-57344-65072 - The database server is not responding. Backup set canceled.
V-79-57344-65072 - The database server is not responding. Backup set canceled.
V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.
V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.
V-79-57344-3844 - The media server was unable to connect to the Remote Agent on machine WYKO-SERVER.
The media server will use the local agent to try to complete the operation.
Remote Agent not detected on \\WYKO-SERVER.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 3

Expert Comment

by:tankmurdoch
ID: 33754564
Looks to me like a problem on the B2D folder. Is the backup job set to overwrite? If it is set to append and the disk is now full this may happen. Is the device that you are backing up to working properly? Check that this device is properly attached and is accessible.
0
 

Author Comment

by:shawkins331
ID: 33754572
Yes it is set to over right and the disk is online, but when tring to do the back up it stops all services and reports a fail.
0
 

Author Comment

by:shawkins331
ID: 33755599
i tested all the client connections and they all check out ok..when i did the server it shut the backup exe down and i had to restart all the serveices. see attached

any clues?
Start-services-on-server.doc
0
 
LVL 3

Accepted Solution

by:
tankmurdoch earned 500 total points
ID: 33769718
I would re-install Backup Exec from scratch. Sounds as though there is corruption somewhere in the BE database.
0
 

Author Closing Comment

by:shawkins331
ID: 34020331
nswer was not complete
0

Featured Post

Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you looking to recover an email message or a contact you just deleted mistakenly? Or you are searching for a contact that you erased from your MS Outlook ‘Contacts’ folder and now realized that it was important.
The article will include the best Data Recovery Tools along with their Features, Capabilities, and their Download Links. Hope you’ll enjoy it and will choose the one as required by you.
In this Micro Tutorial viewers will learn how to restore their server from Bare Metal Backup image created with Windows Server Backup feature. As an example Windows 2012R2 is used.
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question