?
Solved

Exchange 2007 move mailbox stuck at "Opening source mailbox"

Posted on 2010-09-24
8
Medium Priority
?
2,986 Views
Last Modified: 2012-05-10
Scenario: Exchange 2007 move mailbox stuck at "Opening source mailbox"

Summary: I tried to move a mailbox from Exchange 2007 to Exchange 2007 and the same is stuch at "Opening source mailbox". The mailbox was around 300MB and waited for around 30 - 40 mins and  assuming it will role back (its should by design), I closed the powershell window.
Its been more than 2-3 hours now and when I try to access the users mailbox it says, "Log in failed because the mailbox you tried to access is being moved. The mailbox cannot be accessed until this operation is complete. Please wait and try again later".
I disconnected the user from the mailbox and reconnected post running Clean-MailboxDatabase cmdlet (Run cleanup agent in Exchange 2003).
Its still says the same while accessing the user mailbox.

Now, I know its not AD replication or anything because I took the information store offline and back online and now the mailbox works flawless.
My servers are updated with all SP's and the behaviour is the same when I tried to move another mailbox.
We cant keep doing this, so I am worried.

Has anyone seen this behavior? Please assist.
0
Comment
Question by:systemmanagement
8 Comments
 
LVL 16

Expert Comment

by:Jon Brelie
ID: 33755870
Is the user you are using an Exchange admin?  Have you tried it from the other server?
0
 
LVL 19

Expert Comment

by:R--R
ID: 33755969
Check accessing by OWA.
0
 
LVL 4

Author Comment

by:systemmanagement
ID: 33756034
@Enphyniti - I tried from both source and target. Same output.
Again, this got resolved once I took the IS offline and back online. Its just worrying...
0
Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

 
LVL 16

Expert Comment

by:Jon Brelie
ID: 33756114
Oh, so you can move mailboxes now?  Or you can access the one that was stuck?

If all is well and you can move mailboxes now, it will be difficult to diagnose why it failed before.  Unless it becomes a persistent issue, I wouldn't worry about it.

0
 
LVL 4

Author Comment

by:systemmanagement
ID: 33756412
Its happening for the second time now and the best way to deal with this is not to take the IS offline during core business hours. :(
0
 
LVL 16

Expert Comment

by:Jon Brelie
ID: 33756628
Okay.  Are you getting any meaningful errors in your logs?
0
 
LVL 5

Accepted Solution

by:
murli30 earned 1000 total points
ID: 33763197

When you try to move mailbox try to specify DC and GC .
The move mailbox should work when you specify DC and GC if that doesn't work then there are chances of corruption in Mailbox database
0
 
LVL 4

Author Closing Comment

by:systemmanagement
ID: 34032135
There was no correct resoultion
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Among the most obnoxious of Exchange errors is error 1216 – Attached Database Mismatch error of the Jet Database Engine. When faced with this error, users may have to suffer from mailbox inaccessibility and in worst situations, permanent data loss.
Microsoft Jet database engine errors can crop up out of nowhere to disrupt the working of the Exchange server. Decoding why a particular error occurs goes a long way in determining the right solution for it.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses
Course of the Month8 days, 3 hours left to enroll

615 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question