MS Office 2003 PST file Won't Archive or Compact

When I attempt to archive my Outlook I get "errors occured while archiving" messages as shown by the screen shots. "Errors while archiving"
The archive log just gives me error messages but no reason why. Archive Log
I have run "detect and repair"
I have checked the archive settings and they are pointed to correct location
I ran outlook in safe mode, still no luck
Outlook PST file is 1.7GB.  I had pared it down to see if that would help.
Also when I attempt to compact it hangs up and I get spinning hourglass.

Running Windows 7 Home Premium.

Archiving worked fine a week ago. I have not added any new programs.  I did have a windows update session a few days back.
Scott JacksonRetired Air Force Jet JockAsked:
Who is Participating?
jppintoConnect With a Mentor Commented:
Please try to create a new fresh pst file and copy the data into this new one. Then try to compact and archieve this one to see if you get the errors. Probably your original pst file got corrupted...
Delete all the pst file and redo it again. okd
PST's are very finicky.  They are suceptiable to corruption more then any other files I work with.  In situations similar to the one you are describing I typically pull a copy of the archive file from a backup just prior to the issues.  That will typically get you access to the information stored there.  Then I create a new PST to hold any new data.  

Removing information from your PST won't make it smaller until you compact it.  The compaction process can take hours.  So it may be working but you might need to let it run longer.

Easily manage email signatures in Office 365

Managing email signatures in Office 365 can be a challenging task if you don't have the right tool. CodeTwo Email Signatures for Office 365 will help you implement a unified email signature look, no matter what email client is used by users. Test it for free!

Scott JacksonRetired Air Force Jet JockAuthor Commented:
I will run compact this evening since it did run for some time and I had to get back online.
Scott JacksonRetired Air Force Jet JockAuthor Commented:
Let it run all night and it wouldn't just hung up.
@ippinto and okd, If I delete the pst and start a new Outlook.pst how do I get the information from the old one into the new one?
Scott JacksonRetired Air Force Jet JockAuthor Commented:
I tried exporting the folders to a backup location and got this messag:
"The messaging interface has returned and unknown error. If the problem persists, restart Outlook."  I tried restarting outlook and still no work.
Scott JacksonRetired Air Force Jet JockAuthor Commented:
I managed to export the different folders to a back location. I then reinstalled MS Office 2003 and then imported the folders.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.