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Global Address List not showing everyone in Outlook but does in OWA

For some reason, when I look at the GAL in outlook, not all users are listed. I have to switch to All Users to see everyone.

When I log in to OWA, I see everyone in the GAL.

I've tried to redownload the GAL through Outlook but no luck.

Any ideas?

Exchange 2010
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endital1097
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you need to verify the offline address book is up to date

get-offlineaddressbook | update-offlineaddressbook

also make sure that the mailbox database has an offline address book associated with it
get-mailboxdatabase | fl name,off*
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ASKER

Thanks for the suggestion. I did just that and tried to redownload the address but still the GAL is only select (looks random) users.

Any other suggestions?
Use get-offlineaddressbook |fl
To determine the generation server then check the application log on that server

Version of outlook
2003 = public folder
2007= web services
Go to Exchange Management Console -> Organization Configuration -> Offline Address Book -> Properties of your offline address book -> Address List -> Choose include the following address lists -> Select All Contacts, All groups, All rooms and All Users
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jjmartineziii
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