troubleshooting Question

Setting up Outlook Anywhere on Exchange 2010

Avatar of stacystyles
stacystyles asked on
ExchangeOutlook
4 Comments1 Solution549 ViewsLast Modified:
I am trying to get Outlook Anywhere working and I am having a tough go of it.  I am pasting what I am getting.  Cab.acuotech.com is a cert server on my network but I am using a cdert from go daddy.  Is this the issue?

Attempting to test Autodiscover for dstyles@acuotech.com
 Testing Autodiscover failed.
 Test Steps
 ExRCA is attempting each method of contacting the Autodiscover service.
 The Autodiscover service couldn't be contacted successfully by any method.
 Test Steps
 Attempting to test potential AutoDiscover URL https://acuotech.com/AutoDiscover/AutoDiscover.xml
 Testing of this potential Autodiscover URL failed.
 Test Steps
 Attempting to resolve the host name acuotech.com in DNS.
 Host successfully resolved
 Additional Details
 IP(s) returned: 173.11.48.82

Testing TCP Port 443 on host acuotech.com to ensure it is listening and open.
 The port was opened successfully.
ExRCA is testing the SSL certificate to make sure it's valid.
 The SSL certificate failed one or more certificate validation checks.
 Test Steps
 The certificate name is being validated.
 Certificate name validation failed.
  Tell me more about this issue and how to resolve it
 Additional Details
 Host name acuotech.com does not match any name found on the server certificate CN=cab.acuotech.com, OU=AcuoXMD Quality Assurance, O=Acuo Technologies, L=Oakdale, S=Minnesota, C=US





Attempting to test potential AutoDiscover URL https://autodiscover.acuotech.com/AutoDiscover/AutoDiscover.xml
 Testing of this potential Autodiscover URL failed.
 Test Steps
 Attempting to resolve the host name autodiscover.acuotech.com in DNS.
 The Host could not be resolved.
  Tell me more about this issue and how to resolve it
 Additional Details
 Host autodiscover.acuotech.com could not be resolved in DNS Exception details:
Message: The requested name is valid, but no data of the requested type was found
Type: System.Net.Sockets.SocketException
Stack trace:
at System.Net.Dns.GetAddrInfo(String name)
at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally()




ExRCA is attempting to contact the Autodiscover service using the HTTP redirect method.
 The attempt to contact Autodiscover using the HTTP Redirect method failed.
 Test Steps
 Attempting to resolve the host name autodiscover.acuotech.com in DNS.
 The Host could not be resolved.
  Tell me more about this issue and how to resolve it
 Additional Details
 Host autodiscover.acuotech.com could not be resolved in DNS Exception details:
Message: The requested name is valid, but no data of the requested type was found
Type: System.Net.Sockets.SocketException
Stack trace:
at System.Net.Dns.GetAddrInfo(String name)
at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally()




ExRCA is attempting to contact the Autodiscover service using the DNS SRV redirect method.
 Failed to contact AutoDiscover using the DNS SRV redirect method.
 Test Steps
 Attempting to locate SRV record _autodiscover._tcp.acuotech.com in DNS.
 The Autodiscover SRV record wasn't found in DNS.
  Tell me more about this issue and how to resolve it
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