troubleshooting Question

Dell Dimension 3100 Replaced Hard Drive - now blue screen

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mmj1Flag for United States of America asked on
Storage Hardware
15 Comments5 Solutions1177 ViewsLast Modified:
I have a Dell Dimension 3100 and it appeared that the hard drive crashed – it would not boot up and it was making a loud noise.  I replaced the 80 GB hard drive with a WD 320 SATA 7200 rpm drive.  I put the drive in and then booted from the Dell reinstallation cd – I think the drive formatted ok as I continued to watch it as it approached 95% complete.  
The next time I looked at the screen I had a blue screen showing the following message: (Note:  where you see the ?? – this was off the screen and I could not see it)

“A problem has been detected and windows has been shutdown to prevent damage to your computer.


If this is the first time you’ve seen this stop error screen, restart your computer.  If the screen appears again, follow these steps.
Check to make sure any new hardware or software is properly installed.  If this is a new installation, ask your hardware or software manufacturer of any windows updates you might need.
If problems continue disable or remove any newly installed hardware or software.  Disable BIOS memory options such as caching or shadowing.  You need to use safe mode to remove or disable components, restart your computer Press F8 to select Advanced startup options and then select safe mode

I then tried to format again from the CD – this time I selected quick format – after quick format completed I received the blue screen again –
Technical Info:
Stop: ox00000004 (oxf15af4bc, ox00000001, ox00000000, ox808194a2)

Also, even after I replaced the hard drive the computer was still making a fairly loud noise -- somewhat different than the sound it was making from the "scratching" on the hard drive I replaced.

Any help is greatly appreciated.
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