troubleshooting Question

Exchange 2007 Mailbox Database won't mount!

Avatar of Anteksxm
Anteksxm asked on
ExchangeAcronis
4 Comments1 Solution1262 ViewsLast Modified:
Hello Experts,

Hope I can get some help with this as I don't know what else to try. We have an Exchange 2007 server running on Windows Server 2003 x64. We had a defective HD and I had to restore the drive that the Exchange Databases were on from an Acronis backup of a few days ago. I restored all of D: which is where the databases were and I also restored the Directory with the logs located on C:. All of the Exchange services start but I cannot mount the database. I get the following errorL

--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
Failed to mount database 'Mailbox Database'.

Mailbox Database
Failed
Error:
Exchange is unable to mount the database that you specified. Specified database: WIA-EXCH\First Storage Group\Mailbox Database; Error code: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-1032)

I know the Database is in a Dirty Shutdown state. When I try to run an integrity check it recommends not to and to run through the logs first. I used the built in Exchange Database Recovery Manage tools in the Toolbox to attempt a database repair. It seems to complete but I get the same result. I searched for this error here on Experts Exchange and got pointed to this KB article which didn't work for me (http://support.microsoft.com/kb/925825).

Circular logging is enabled on this server (not sure if that matters).

What can I do to get this database mounted?
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