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Anteksxm

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Exchange 2007 Mailbox Database won't mount!

Hello Experts,

Hope I can get some help with this as I don't know what else to try. We have an Exchange 2007 server running on Windows Server 2003 x64. We had a defective HD and I had to restore the drive that the Exchange Databases were on from an Acronis backup of a few days ago. I restored all of D: which is where the databases were and I also restored the Directory with the logs located on C:. All of the Exchange services start but I cannot mount the database. I get the following errorL

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Microsoft Exchange Error
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Failed to mount database 'Mailbox Database'.

Mailbox Database
Failed
Error:
Exchange is unable to mount the database that you specified. Specified database: WIA-EXCH\First Storage Group\Mailbox Database; Error code: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-1032)

I know the Database is in a Dirty Shutdown state. When I try to run an integrity check it recommends not to and to run through the logs first. I used the built in Exchange Database Recovery Manage tools in the Toolbox to attempt a database repair. It seems to complete but I get the same result. I searched for this error here on Experts Exchange and got pointed to this KB article which didn't work for me (http://support.microsoft.com/kb/925825).

Circular logging is enabled on this server (not sure if that matters).

What can I do to get this database mounted?
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endital1097
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Avatar of Daryl Sirota
First thing to do is make sure you are working with copies of the database and logs.  I've seen folks do more damage to databases with 'random' eseutil commands than I could ever do!  As long as you can recover from backup (again) both edb and log, then I concur with endital1097.
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Anteksxm

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From a fresh restore, I ran the Database Recovery from the Toolbox in Exchange 2007 which does eseutil /p then /d and then 2 passes of isinteg fixall. Database still doesn't mount.
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