troubleshooting Question

How to create a mailbox managed by multiple users, in exchange 2007?

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mistoiicFlag for Belgium asked on
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Hi,

I'm looking for a way to create a "support" mail,
which will be monitored, and managed by multiple users,  
every users have to know if a mail was opened, and by who :)

I tried to use public folder, but I can't get the name of the reader to show, only if it was viewed, or not.

thanks in advance!
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