troubleshooting Question

Windows xp doesn't recognise any sound device

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willevans asked on
Windows XPComponents
9 Comments1 Solution617 ViewsLast Modified:
Hello,

Windows XP doesn't recognise my sound card.  I am not sure if it is physically properly connected or not, and I'm not sure how to diagnose whether it is or not.

In device manager, neither the on-board sound nor my audiophile 2496 sound card appear.  I have a yellow question mark with "other devices", and there are three devices listed there.  One is the ethernet controller (I can't connect to the internet with a cable, I'm using a USB wireless adaptor, but that's another problem for another question).  Another says "multimedia audio controller" and the third says just "unknown device".

Presumably one of these is my audiophile 2496?  I have installed the drivers from the M-Audio website but that hasn't fixed anything.

Thanks in advance!
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