troubleshooting Question

The Storage limit changes are not reflected on the users mailbox

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btec_bobFlag for Ireland asked on
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A user on our Windows 2008 Small Business Server has exceeded her mailbox quota of 2GB. I removed her quotas on her mailbox usiing the Exchange Management Console but her mailbox still displays the warning and will not send her email.

I got her to close outlook and reopen it but no joy. I got her to close outlook and conneted to OWA where the warning is also displayed.

How do I get her mailbox quota to increase and be reflected in her account to remove the warning?
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