troubleshooting Question

Authentication error in VPN between two Netgear DG834

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Perplexed_User asked on
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I am trying to setup a vpn connection between two Netgear DG 834s.

I have checked the setups both ends but they will not connect.

I get this error message "Possible authentication failure:  no acceptable response to our first encrypted message" after 3 retries."

I used the VPN wizard at both ends.

I can add screen shots of setup if required.

Where I start to troubleshoot.

Thanks in advance.
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