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Are you suggesting that the changes are working for some Outlook CRM Users?<br />
<br />
What is the nature of the changes? New fields , new entities or something else?<br />

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Are you suggesting that the changes are working for some Outlook CRM Users?

What is the nature of the changes? New fields , new entities or something else?


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Yes, the changes work for some Outlook CRM users and not others<br />
<br />
The problem is with Opportunity onload - reviewing it now
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Yes, the changes work for some Outlook CRM users and not others

The problem is with Opportunity onload - reviewing it now

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Thanks for your help, your comments on roles helped me solve this problem.
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Thanks for your help, your comments on roles helped me solve this problem.

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We have custom changes that were deployed to our CRM server and work fine on the web client. &nbsp;Certain Outlook CRM users, however, did not receive the custom changes.<br />
<br />
What can we do to make sure the custom changes are being seen when running CRM with the Outlook CRM client?<br />
<br />
Thanks
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We have custom changes that were deployed to our CRM server and work fine on the web client.  Certain Outlook CRM users, however, did not receive the custom changes.

What can we do to make sure the custom changes are being seen when running CRM with the Outlook CRM client?

Thanks

Customizations not appearing on certain Outlook CRM clients

Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Dynamics can be used with other Microsoft solutions, such as SharePoint, Yammer, Office 365, Azure and Outlook. Dynamics ERP comprises a group of enterprise-resource-planning products includes Dynamics AX (formerly Axapta), a multi-language, multi-currency enterprise software with business management features for financial, human resources, and operations management; Dynamics GP (formerly Great Plains Software); Dynamics NAV (formerly Navision) for financials, supply chain, and people; Dynamics SL (formerly Solomon IV)for project-driven organizations; Dynamics C5 (formerly Concorde C5) for manufacturing, supply chains, analytics and electronic commerce; and Dynamics CRM.

Microsoft Dynamics

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.