Link to home
Start Free TrialLog in
Avatar of brianp111
brianp111

asked on

Windows update fails for Microsoft .NET 3.5 SP1 KB951847

I am running XP Pro SP3.

The Windows update install of KB951847 fails.  I then see .NET 3.5 listed in add/remove programs, so I tried to remove but that also fails.  Please see the attached for screenshots of everything.

Could someone please advise?
kb951847.doc
Avatar of Stelian Stan
Stelian Stan
Flag of Canada image

On your Add/Remove Programs check "Show Updates" to see if you have some .NET 3.5 updates.

Start removing those updates first.
Avatar of x3man
x3man

Avatar of brianp111

ASKER

Thank you for the replies.

clonyxlro - There are 3.5 updates, but I cannot un-install those, either, please see the attached.
x3man: - None of the issues/fixes seem to apply to my 3.5 problem.
screenshots2.doc
I had this same problem before and I cant remember what I did to fix it.

1) If you have KB961260 installed before KB951847; uninstall KB961260 then install KB951847; then install again KB961260

2) Remove .net 4.0 install that update then reinstall .net 4.0

I remember doing one of those two to fix it.
ASKER CERTIFIED SOLUTION
Avatar of mmcodefive
mmcodefive
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
You'll probably need to use the MS removal tool.  
A previous E_E question has a copy of a recommended procedure by Microsoft, you'll see it if you scroll to the last comment by lucivero.
...then proceed sequentially up to .NET 3.5 SP1 KB951847, and higher.

"Can't install (kb95397) Microsoft.net framework 1.1 SP1 security update":
https://www.experts-exchange.com/questions/24849680/can't-install-kb95397-Microsoft-net-framework-1-1-SP1-security-update.html?cid=1572&anchorAnswerId=25768996#a25768996