troubleshooting Question

Access Services is unable to process the request in Sharepoint 2010 error

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felonyone asked on
Microsoft SharePointMicrosoft Applications
4 Comments1 Solution3115 ViewsLast Modified:
First off, i'm fairly new to Sharepoint. Here's the scenario:

We are attempting to use our Sharepoint 2010 site as a Help Desk since our company is small and spending money on a standalone solution is not an option. What I have done is gone into Site Actions -> More Options -> Create -> Tracking -> and selected Issue Tracking. The new list gets created but as soon as the page loads I get the following error:

Access Services is unable to process the request.

Also, if I try going to another tab, Getting Started for example, I receive a popup error:

RunDataMacro action failed for macro 'Users.VerifyUsers'.

Can anyone help me understand why I'm receiving the above two errors and how I can fix them. The "Issue Tracking" feature seems adequate enough to service my company's needs but how can I get it to work?

On a side note, can you email enable an Issue Tracking list? I'd like for our users to be able to email the list and have a ticket opened automatically.
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