troubleshooting Question

File and Settings Transfer Wizard problems

Avatar of Robert Retzer
Robert RetzerFlag for Canada asked on
Windows XPLaptops Notebooks
5 Comments1 Solution1101 ViewsLast Modified:
I have backed up my client's data using the File and Settings Transfer (FAST) Wizard in windows xp3, because I planned to a clean OS reienstall. This data was saved onto an external hard drive. When running the windows FAST application it backed up so far, then I got two error messages saying I would have to manually transfer two of the files. Then it closed down okay, and I thought nothing of it. Since I tried to manually copy the files that I got error messages on. Anyway after I finished backing up the files I foolishly blew away the whole os from the drive then reinstalled the os, drivers and service pack 3. I then connected the external drive to the system so I could transfer my backed up files to the new OS. Now I am getting error messages, when I run the FAST wizzard on the new computer. I load up the tool and direct the software where to look for the files, then it goes through the process of starting to transfer the files. A couple minutes later I get a popup saying: "An error occurred while the wizzard was loading your data. The wizzard cannot create the data needed to save your settings. Make sure you have enough disk space available.  To close the wizzard click finish". I also get a popup by the clock that says Windows delayed write failed.  I really have my clients important data that is stuck in this img0000.dat file. How can I extract the data from this file. Or how can I import the data back on to this machine??
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