troubleshooting Question

Blackberry does not activate over Wireless but does on USB connection

Avatar of zejarra
zejarra asked on
BlackBerry ProgrammingBlackBerry
6 Comments2 Solutions317 ViewsLast Modified:
Hi - We have a problem with a users Blackberry on Blackberry Professional server on an SBS 2003.

We tried to activate the phone via wireless but it wasnt responding so i got them to plug it into the Server and activated it via the USB by assinging the device manually to the user. That worked fine until we unplugged the phone. Since then it has not communicated to the server. I dont know where the problem lies - any tips?

She is the only user on it, so we cannot compare to anyone else.

thanks
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