troubleshooting Question

Router is acting bizarre after reboot

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meshoxfordFlag for United States of America asked on
3 Comments1 Solution580 ViewsLast Modified:
Hello Experts ,

Yesterday our VPN was not working so I decided to reboot our router at work. I tried logging into the router and rebooting the router through the browser but it would not work. So I physically unplugged and replugged in the Mcafee router.(Mcafee purchased snapgear) After doing this the router became stuck on the H/B light. (I still can not figure out what the light stands for) Normally the internet light and Ethernet light should go on. After rebooting for the 20th time it finally booted... but now certain offices ethernet cables are not working... but all the wireless points still work correctly. Our VoIP phones needed to be rebooted several times... before they began working correctly... I was guessing it was a DHCP problem...

Ive tried rebooting both our switches to see if that would do anything which it did not which I figured.

I really do not want to try to reboot the router again because im scared everyone in the office will lose their internet for the day .. I was wondering if this was something simple that I am just overlooking.

I've looked around the internet and this does not seem to be a popular router so that is why I am here today.. Anyone have an idea whats going on? I hope its not a hardware failure because this router is 3 months old...

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