I recently got expert advice on how to make calls from my contact list in outlook with our avaya phone. I am now making direct calls from my contacts list in outlook straight to the avaya phone, brilliant!
I was now wondering if someone could guide me on how to record the calls made through the avaya phone? This would be sooooooo helpful as I'm carrying out a telemarketing campaign and would like to listen to my calls so that I improve on my technique.
Thanks in advance