troubleshooting Question

Dell 5310n - Unable to print a Word document correctly

Avatar of Jack
JackFlag for United Kingdom of Great Britain and Northern Ireland asked on
Printers and ScannersMicrosoft ExcelMicrosoft Word
9 Comments2 Solutions637 ViewsLast Modified:
Hi there,

We have a Dell 5310n which was given to us recently. It works well and fast for most documents but we have an issue printing files such as this:

The first page prints like this:
The print preview looks fine.

I tried it on a Dell 1700n and it prints perfectly so I presume it is a setup issue with the printer but not sure where.

Also, it is very very slow to print excel spreadsheets, again not sure why.

Would appreciate any help.


Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 2 Answers and 9 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 9 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros