troubleshooting Question

Outlook Web Access Search Missing some emails

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PosthumousFlag for Canada asked on
ExchangeOutlook
7 Comments1 Solution2231 ViewsLast Modified:

Having an issue with the search features within Outlook web, Ive verified the search feature and the indexer are both running, also there is a large active catalog in the proper folder.
When a user does a search for say all emails from email address "John Smith", they will get some emails appearing but not all emails that are from that address.
I've done a little messing about and reviewed the MS KB945077 :
http://support.microsoft.com/kb/945077

When I run the command:

test-exchangesearch robert|fl
ResultFound : True
SearchTime : 10

or:

test-exchangesearch Lewis|fl
ResultFound : True
SearchTime : 4

So I think that means the search functionality is operating properly.

I'm not seeing any errors in the event log related to searching, it just seems like it's not returning all the answers for parameters entered.

Windows 2003 server
Exchange 2007

Any thoughts on how I might be able to narrow down this specific issue?

Thanks Post
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