troubleshooting Question

Can't reset .DOC association to Word 2010 Click to Run Version with CVH.EXE Virtualization

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NEMC asked on
Microsoft Word
3 Comments1 Solution762 ViewsLast Modified:

Client has lost the ability to doubleclick on .DOC files and launch Word from either Explorer or EMail.

When I attempt to reassociate it by using FILE | OPEN WITH | SELECT PROGRAM Word Does not appear as a selection.

If I browse to find WINWORD.EXE, I discover that Windows 7 / Office 2010 is running in a Virtual session on the machine and that there is no such thing as WINWORD.EXE.   The shortcut to Word actually launches a program called CVH.EXE with a string the tells it to start Word.

Have run a repair on Office, no luck.

Thanks!
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