troubleshooting Question

Queued status on Backup Exec 2010 when trying to do any action on a Tape Drive

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cablandFlag for United Kingdom of Great Britain and Northern Ireland asked on
Storage Software
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All,

I have Backup Exec 2010 installed on a Windows 2008 server.  On have several backup to folder devices that have backup jobs associated that run correctly and have done for a while now.

I have added a Quantum 1 tape drive to my backup server.  This is picked up by Windows and by Symantec and I can see it in the Devices on Backup Exec.  I have managed to run a test back up to the drive successfully.  However when I try to do anything to the tape now the job is displayed as a Active state with a status job status of queued.

The only way to cancel the job is to restart the BE services.  I have run the auto update utility to get the latest updates for BE, removed the tape drive from BE and let BE pick it back up again, but still cant run any jobs.

Cheers All
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