Link to home
Start Free TrialLog in
Avatar of elong0003
elong0003Flag for United States of America

asked on

Recover Deleted Items performed but a fraction of the users messages are showing up in Outlook

I have a client who inadvertantly deleted 9GB worth of critical email. I have the appropiate retension set on his 2003 SBS server, and was able to use the recover deleted items feature in Outlook to seemingly find and recover the items, once I made registry modification found here http://technet.microsoft.com/en-us/library/aa996193(EXCHG.80).aspx (Closing Mapi session "/o=OrganizationName/ou=AdministrativeGroupName/cn=Recipients/cn=UserName" because it exceeded the maximum of 500 objects of type "objtFolder".
). The process took awhile as well, and his mailbox size now shows 9,623,727 and 43K plus items. (I know he needs an archiving solution). Problem is, even though the store shows his mailbox that large, only a few of the items have reappeared, like only 400, and those appeared under the deleted items folder as subfolders with the annotation "recovered". It's been quite a few hours since I did this (like 8) and nothing else seems to be appearing. Am I missing something?
Avatar of Brian B
Brian B
Flag of Canada image

Are the remaining items still showing as available to be recovered? Maybe try smaller chunks.

If things are still not recovering, double check the event lgos for any indication as to the source of the problem.

Worst case, to recover 9Gb, it might be easier to restore from backup.
Avatar of elong0003

ASKER

No other items appear in the to be recovered list, so it would seem they have disappeared. That does not explain why the users mailbox is 9GB, but he only ahas 400 items, whet the server says 14K. Typical MS crap.
I would agree that it isn't very accurate. I could never figure out where those numbers come from, either.

I've never heard of any issues recovering a large mailbox using undelete, but then again I've never really tried using that feature on the much mail. Bottom line, restoring the backup might be easier than trying to get back 9Gb of mail.
I'm pulling the data from a backup, and settoing up brick level backups, so I will just close this out. Thanks for the input.
No problem. Thanks for the feedback and don't forget accept the answer(s) you think were helpful.
ASKER CERTIFIED SOLUTION
Avatar of elong0003
elong0003
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I am not sure why that wouldn't have been posted as the original solution, but if you found a different solution other than one you originally said worked for you, then by policy you are entitled to accept your own answer.
As detailed, a 3rd party utility corrected the corruption