Have a user who wants all of their mail automatically forwarded to their personal @bellsouth.net email address.
Added a new Contact in Users under ADUC, set up the SMTP email address (@bellsouth address) on that Contact.
Went to the users Properties, Exchange General, Delivery Options, and set the "Forward to" to the recently created Contact and have the box checked for "Deliver messages to both forwarding address and mailbox"
Also have "Allow automatic foward" under Default under Internet Message Formats under Global Settings in Exchange System Manger.
What am I missing here?