troubleshooting Question

OLD laptop - no response from keyboard (keyboard taps make "bip" sound)

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dgrrrFlag for United States of America asked on
Operating SystemsHardwareWindows XP
12 Comments4 Solutions538 ViewsLast Modified:
I'm working on an old HP Omnibook XE3. P3, 600mhz, 64mb ram. (!). Came with win98 / win2k (sticker says), but now has WinXP Pro sp3.  I'm fixing it for a friend with no cash.

But when the windows XP desktop appears, EVEN IN SAFE MODE, there's no respose to any keyboard input. When I touch a key, I hear a faint quick little "bip" sound coming from the speakers, almost as if there's a "static" crackle noise that gets interrupted. (Hard to describe). And there's no response. Not even from the arrow keys or the windows key.

However, the touchpad and touchpad buttons work ok.

NOTE - BEFORE the desktop comes up, when I'm logging in the user, I can type in individual password characters, so the keyboard works then. Also in the bios setup, I can move around using the keyboard keys, enter, esc, etc. But once I'm in windows (normal mode, safe with net, or safe ), I can't use the keyboard. Dev Mgr says the keyboard is ok.

One hour of my time is worth more than this old relic, but I'm curious if there might be a quick fix for this keyboard issue.

I thought, maybe a key is being held down (mechanically bad key), and causing this. But then why only after desktop?
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