troubleshooting Question

BES change primary server

Avatar of awilderbeast
awilderbeastFlag for United Kingdom of Great Britain and Northern Ireland asked on
BlackBerry Programming
2 Comments1 Solution284 ViewsLast Modified:
hi all,

im running BES Express, the server were running it on has changed names, so after changing the name of the sql path in registry and then removing and readding the software again so the changes would be made to the whole service

i can now login to the service and see all the settings
however the old server is still listed as the primary in all the components, ive been able to remove it from some isntatnces, but i cant remove the overall thing as i dont know how to change the primary server (wont let me delete the primary)

i also had to wipe the users phone so could attach it to the server again and ive deleted the user from BES so i can restart the whole thing

but when i try to add the user again i get a message saying that the user already exists, even though the user is no where to be seen

anyone help me out?

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