troubleshooting Question

Excel Services is unable to process the request. Wait a few minutes and try performing this operation again.

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felonyone asked on
Microsoft SharePointMicrosoft Server Apps
9 Comments1 Solution7926 ViewsLast Modified:
I receive the error in the title whenever I attempt to open an .XLSX file on my Sharepoint 2010 site by directly clicking the name of the file. If I select Edit in Microsoft Excel it opens fine. However, I can't figure out why I am receiving the error above when I simply click the file. My users will intuitively click the file name rather then selecting Edit in Excel from the drop down menu. Thus, I would like to fix this error before I have to inform the entire company that you must Edit the sheet in Excel.

Here are the steps I have already taken:
- Rebooted the server
- Double Checked that Excel Web Services is running in Central Administration
- Trust File location is set to http, which I assume means the entire sharepoint site.

Also, I have attached the logs pertaining to the time in which I attempted to open the XLSX file from my sharepoint site.

Please help!!!

 
10/04/2010 11:06:28.25	w3wp.exe (0x122C)	0x1150	Excel Services	Excel Services Web Front End	144h	Medium	ServerSession.StampLastSentRequest: server http://LBYCOMM:32843/2ccc0cb260854290827aa9e89b097aee/ExcelService*.asmx [id: 66c0768b-ed20-4b73-9b36-a248e8ffe529] is on probation	
10/04/2010 11:06:28.25	w3wp.exe (0x122C)	0x1150	Excel Services	Excel Calculation Services	d51n	Medium	MossHost.GetEndpointAddress: Server endpoint Uri: http://lbycomm:32843/2ccc0cb260854290827aa9e89b097aee/ExcelService.asmx.	
10/04/2010 11:06:28.28	w3wp.exe (0x122C)	0x1150	SharePoint Foundation	Claims Authentication	8306	Critical	An exception occurred when trying to issue security token: Method not found: 'Boolean System.IdentityModel.Selectors.SecurityTokenRequirement.get_IsOptionalToken()'..	
10/04/2010 11:06:28.28	w3wp.exe (0x122C)	0x1150	Excel Services	Excel Calculation Services	d51d	Medium	MossHost.CreateServiceChannel<IExcelServiceSoap>: Failed with the following exception: System.MissingMethodException: Method not found: 'Boolean System.IdentityModel.Selectors.SecurityTokenRequirement.get_IsOptionalToken()'.    Server stack trace:      at System.ServiceModel.ClientCredentialsSecurityTokenManager.CreateSecurityTokenProvider(SecurityTokenRequirement tokenRequirement, Boolean disableInfoCard)     at System.ServiceModel.Channels.TransportSecurityHelpers.GetSspiTokenProvider(SecurityTokenManager tokenManager, EndpointAddress target, Uri via, String transportScheme, AuthenticationSchemes authenticationScheme, ChannelParameterCollection channelParameters)     at System.ServiceModel.Channels.HttpChannelFactory.CreateAndOpenTokenProvider(TimeSpan timeout, AuthenticationSchemes authenticationScheme, EndpointAddress target, Uri via, ChannelParameterCollection channelParameters)     at System.ServiceModel.Channels.HttpChannelFactory.CreateAndOpenTokenProvidersCore(EndpointAddress to, Uri via, ChannelParameterCollection channelParameters, TimeSpan timeout, SecurityTokenProviderContainer& tokenProvider, SecurityTokenProviderContainer& proxyTokenProvider)     at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.CreateAndOpenTokenProviders(TimeSpan timeout)     at System.ServiceModel.Channels.HttpsChannelFactory.HttpsRequestChannel.OnOpen(TimeSpan timeout)     at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)     at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)     at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)     at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)    Exception rethrown at [0]:      at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)     at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)     at Microsoft.IdentityModel.Protocols.WSTrust.IWSTrustContract.Issue(Message message)     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustClient.Issue(Message message)     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustClient.Issue(RequestSecurityToken rst, RequestSecurityTokenResponse& rstr)     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustClient.Issue(RequestSecurityToken rst)     at Microsoft.SharePoint.SPSecurityContext.SecurityTokenForContext(Uri context, Boolean bearerToken, SecurityToken onBehalfOf, SecurityToken actAs)     at Microsoft.SharePoint.SPSecurityContext.SecurityTokenForLegacyLoginContext(Uri context)     at Microsoft.SharePoint.SPChannelFactoryOperations.InternalCreateChannelActingAsLoggedOnUser[TChannel](ChannelFactory`1 factory, EndpointAddress address, Uri via)     at Microsoft.SharePoint.SPChannelFactoryOperations.CreateChannelActingAsLoggedOnUser[TChannel](ChannelFactory`1 factory, EndpointAddress address)     at Microsoft.Office.Excel.Server.MossHost.MossHost.CreateServiceChannel[T](Uri serverUrl, Boolean delegateUser).	
10/04/2010 11:06:28.28	w3wp.exe (0x122C)	0x1150	Excel Services	Excel Services Web Front End	abpo	Unexpected	An unexpected exception during ServerSession.CreateExcelService has occurred for server url: http://LBYCOMM:32843/2ccc0cb260854290827aa9e89b097aee/ExcelService.asmx, exception: System.MissingMethodException: Method not found: 'Boolean System.IdentityModel.Selectors.SecurityTokenRequirement.get_IsOptionalToken()'.    Server stack trace:      at System.ServiceModel.ClientCredentialsSecurityTokenManager.CreateSecurityTokenProvider(SecurityTokenRequirement tokenRequirement, Boolean disableInfoCard)     at System.ServiceModel.Channels.TransportSecurityHelpers.GetSspiTokenProvider(SecurityTokenManager tokenManager, EndpointAddress target, Uri via, String transportScheme, AuthenticationSchemes authenticationScheme, ChannelParameterCollection channelParameters)     at System.ServiceModel.Channels.HttpChannelFactory.CreateAndOpenTokenProvider(TimeSpan timeout, AuthenticationSchemes authenticationScheme, EndpointAddress target, Uri via, ChannelParameterCollection channelParameters)     at System.ServiceModel.Channels.HttpChannelFactory.CreateAndOpenTokenProvidersCore(EndpointAddress to, Uri via, ChannelParameterCollection channelParameters, TimeSpan timeout, SecurityTokenProviderContainer& tokenProvider, SecurityTokenProviderContainer& proxyTokenProvider)     at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.CreateAndOpenTokenProviders(TimeSpan timeout)     at System.ServiceModel.Channels.HttpsChannelFactory.HttpsRequestChannel.OnOpen(TimeSpan timeout)     at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)     at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)     at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)     at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)    Exception rethrown at [0]:      at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)     at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)     at Microsoft.IdentityModel.Protocols.WSTrust.IWSTrustContract.Issue(Message message)     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustClient.Issue(Message message)     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustClient.Issue(RequestSecurityToken rst, RequestSecurityTokenResponse& rstr)     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustClient.Issue(RequestSecurityToken rst)     at Microsoft.SharePoint.SPSecurityContext.SecurityTokenForContext(Uri context, Boolean bearerToken, SecurityToken onBehalfOf, SecurityToken actAs)     at Microsoft.SharePoint.SPSecurityContext.SecurityTokenForLegacyLoginContext(Uri context)     at Microsoft.SharePoint.SPChannelFactoryOperations.InternalCreateChannelActingAsLoggedOnUser[TChannel](ChannelFactory`1 factory, EndpointAddress address, Uri via)     at Microsoft.SharePoint.SPChannelFactoryOperations.CreateChannelActingAsLoggedOnUser[TChannel](ChannelFactory`1 factory, EndpointAddress address)     at Microsoft.Office.Excel.Server.MossHost.MossHost.CreateServiceChannel[T](Uri serverUrl, Boolean delegateUser)     at Microsoft.Office.Excel.Server.CalculationServer.Proxy.ServerInfo.CreateExcelService(Boolean delegateUser).	
10/04/2010 11:06:28.28	w3wp.exe (0x122C)	0x1150	Excel Services	Excel Services Web Front End	145b	Unexpected	ServerSession.GetHealthScoreCallback: Failed to get health score for server http://LBYCOMM:32843/2ccc0cb260854290827aa9e89b097aee/ExcelService*.asmx [id: 66c0768b-ed20-4b73-9b36-a248e8ffe529] due to the following unexpected exception Microsoft.Office.Excel.Server.CalculationServer.Proxy.ServerSessionException: An error has occurred. ---> System.MissingMethodException: Method not found: 'Boolean System.IdentityModel.Selectors.SecurityTokenRequirement.get_IsOptionalToken()'.    Server stack trace:      at System.ServiceModel.ClientCredentialsSecurityTokenManager.CreateSecurityTokenProvider(SecurityTokenRequirement tokenRequirement, Boolean disableInfoCard)     at System.ServiceModel.Channels.TransportSecurityHelpers.GetSspiTokenProvider(SecurityTokenManager tokenManager, EndpointAddress target, Uri via, String transportScheme, AuthenticationSchemes authenticationScheme, ChannelParameterCollection channelParameters)     at System.ServiceModel.Channels.HttpChannelFactory.CreateAndOpenTokenProvider(TimeSpan timeout, AuthenticationSchemes authenticationScheme, EndpointAddress target, Uri via, ChannelParameterCollection channelParameters)     at System.ServiceModel.Channels.HttpChannelFactory.CreateAndOpenTokenProvidersCore(EndpointAddress to, Uri via, ChannelParameterCollection channelParameters, TimeSpan timeout, SecurityTokenProviderContainer& tokenProvider, SecurityTokenProviderContainer& proxyTokenProvider)     at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.CreateAndOpenTokenProviders(TimeSpan timeout)     at System.ServiceModel.Channels.HttpsChannelFactory.HttpsRequestChannel.OnOpen(TimeSpan timeout)     at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)     at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)     at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)     at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)    Exception rethrown at [0]:      at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)     at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)     at Microsoft.IdentityModel.Protocols.WSTrust.IWSTrustContract.Issue(Message message)     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustClient.Issue(Message message)     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustClient.Issue(RequestSecurityToken rst, RequestSecurityTokenResponse& rstr)     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustClient.Issue(RequestSecurityToken rst)     at Microsoft.SharePoint.SPSecurityContext.SecurityTokenForContext(Uri context, Boolean bearerToken, SecurityToken onBehalfOf, SecurityToken actAs)     at Microsoft.SharePoint.SPSecurityContext.SecurityTokenForLegacyLoginContext(Uri context)     at Microsoft.SharePoint.SPChannelFactoryOperations.InternalCreateChannelActingAsLoggedOnUser[TChannel](ChannelFactory`1 factory, EndpointAddress address, Uri via)     at Microsoft.SharePoint.SPChannelFactoryOperations.CreateChannelActingAsLoggedOnUser[TChannel](ChannelFactory`1 factory, EndpointAddress address)     at Microsoft.Office.Excel.Server.MossHost.MossHost.CreateServiceChannel[T](Uri serverUrl, Boolean delegateUser)     at Microsoft.Office.Excel.Server.CalculationServer.Proxy.ServerInfo.CreateExcelService(Boolean delegateUser)     --- End of inner exception stack trace ---     at Microsoft.Office.Excel.Server.CalculationServer.Proxy.ServerInfo.CreateExcelService(Boolean delegateUser)     at Microsoft.Office.Excel.Server.CalculationServer.Proxy.ServerSession.GetServerHealthScore()     at Microsoft.Office.Excel.Server.CalculationServer.Proxy.ServerSession.<>c__DisplayClass155.<ExecuteWithSecurityContext>b__154()     at Microsoft.Office.Excel.Server.CalculationServer.Proxy.ServerSession.ExecuteWithSecurityContext(Boolean forceRevert, CoreWebMethod coreWebMethod, CommandParameter parameter)     at Microsoft.Office.Excel.Server.CalculationServer.Proxy.ServerSession.GetHealthScoreCallback(Object state)
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