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Adobe Illustrator CS5 losing linked images when opening on PC

Hello,

Our marketing department uses both MACs and PCs running Adobe Illustrator CS5. The MAC is running Snow Leopard with 7GB of RAM and the PC is running Windows 7 with 4 GB of RAM.

When someone creates an Illustrator file on the MAC and links images (unlike Photoshop which imports the image in as a separate copy), when the file is opened on a PC, all the links disappear after throwing errors. The files are all in the same place, just opened from different machines mapped to it.

Can anyone explain why those linked images disappear when opening them on a PC when the .AI file is the exact same one created on the Mac?

Thanks in advance for any help.
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The reason Illustrator and Indesign link the images is to save on file size while working on them, and to make it more simple to edit inside Photoshop. To stop what the linking and having to re-link when moving the files, go to the links palette and choose embed from the options.
Note:
You can also embed the images by clicking on the image and selecting embed from the top toolbar.

Author

Commented:
Thank you. I've passed your comments along to them to see if it fixes their issue. I will report back
CERTIFIED EXPERT

Commented:
This can happen too even if .ai files are opened on different macs on same location.

However, if the .ai files and the pictures are in same folder/directory, the .ai file should find everything, even if they had been linked before from another place.

Author

Commented:
That was what I thought sigurarm. So, we made sure all of the files were in the same location, but it still happens when opening them up on a PC.
CERTIFIED EXPERT

Commented:
Ok. Sorry to hear.
If you wish to kreep them linked, put the images in one folder.when you reopen from the other comp you should only have to link 1 image, the rest should auto link.

Author

Commented:
Thank you!

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