Samsung Cable TV Set Top Box SMT-H3050 - Technical manual and forums needed

My audio volume is very low and I'm 100% sure I did something to create this condition.  The TV set's volume is all the way at 100.  But I can't seem to adjust the volume on the cable box.  Press the volume + or + doesn't do anything.  

I'm using a Samsung P2770HD  TV connected with a HDMI cable.  My volume is still low.

Also, can anyone send me a link to the technical manual for this set top box?
brothertruffle880Asked:
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☠ MASQ ☠Commented:
User Guide any help? : http://tinyurl.com/35tpgtu
 
 
MereteCommented:
Off chance have you looked in the audio section of the Set top box and the TV using the remote control to naviagte to them  to see if you have changed the audio  channels surrround sound  to 5.1 from stereo  or a none supported setting?
If this happens some of the speakers on the TV my not work.
Also is this when you play DVD  I have this same issue with a few DVD because of the Dolby Digital,
or when you watch TV digital or highdef TV channels << could be a faulty part or wrong cable,
my questions..
did you have any problems connecting the cables to the TV?
Do you have any stereo system also connected?
Samsung problems
http://www.fixya.com/tags/samsung_smt_h3050


brothertruffle880Author Commented:
MASQUERAID:
The user guide is of no use whatsoever.  However, if you had a link to a  technical manual, that would be great.
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brothertruffle880Author Commented:
Merete:
I can't adjust the volume on the converter box.  I even rebooted the box STILL unable to adjust the volume.
Not watching a DVD at this point.  Don't even have one hooked up.  Just trying to record something on VHS and that's what is coming in at a low volume.  I have cables running from the converter to the VHS recorder.
Off chance have you looked in the audio section of the Set top box and the TV using the remote control to naviagte to them  to see if you have changed the audio  channels surrround sound  to 5.1 from stereo  or a none supported setting?
Very few audio setting on the Set top box.  Gotta see if there are some settings are that are hidden and then figure out how to adjust them.  i've looked through all the end-user settings to no avail.

If this happens some of the speakers on the TV my not work.
The speakes on my TV do work.
or when you watch TV digital or highdef TV channels << could be a faulty part or wrong cable,   The cables worked fine with my old TV.  
my questions..
did you have any problems connecting the cables to the TV?  Nope.
Do you have any stereo system also connected?  Not yetl.
Fixya has nothing on it ... yet.
MereteCommented:
Ok that's a little clearer
Bare with me as I have visualize what you're doing there, but since I have used my VCR to put my old VHS to DVD I can only advise how I did it.
from the VCR you use the RF out ( Video)  with audio out RCA left and right audio cables. to in on the TV.
I'm not familiar with your terminology converter box.
I have a Panasonic digital set top with dual tuners just to compare set top boxes it records to a hard drive.
There is two methos of doing this
connect the VCR to the TV AVS 1 play the VCR to confirm all is working ok on the TV
and then record from the set top box pointing it to the TV


MereteCommented:
Sounds like the audio feed is being crossed over somewhere and we need to take into account you're running a high definition TV.
if you have connected the VCR to the Samsung direct then the video and audio feeds have to transfer back to the TV so you can see it and hear it.
I think this is your problem.
Connect the VCR directly to the TV and route the other cables back to the Samsung lines in so you record it.

looking at the specs I dont think you have the right cables to  hook the VCR to the Samsung set top box and then back from the TV to the Samsung Set top box.
Try doing it the other way as I mentioned above. This way you have freed up the cables from the set top box to the TV
you need
3 RCA Male, Audio

rca-audio-composite-video-cable.jpg
PCableGuyCommented:
"Just trying to record something on VHS and that's what is coming in at a low volume."
Does the audio work otherwise, only the recorded VCR audio is low?
 
brothertruffle880Author Commented:
I have my STB connected to the VCR using rca-audio-composite-video-cable
I have my STB connected to my HD TV using HDMI cable.
Both are very low volume.  I have to turn up the volume up to 100 to just about hear the volume.
WHY IS IT THE SAMSUNG STB doesn't let you turn the volume up or down???
surely there HAS TO BE some way of getting into the guts of this thing and configuring it.  Not even the CABLE TV techs know how!  They're glib, at best, but generally dismissive of my woes!
PCableGuyCommented:
OK.
How is the VCR connected to the TV?
if possible, connect the VCR directly to the TV without the STB in the mix; homerun the VCR output connection directly to the TV set. Then play a non-recorded tape in the VCR and check the audio. This will help you determine if it's a TV issue.
PCableGuyCommented:
If you determine the TV is good, I suggest that you get another STB from the cable company if possible.
You can also try connecting the STB to another TV set (if possible). If the audio is low on the second TV, this will help convince the cable company that the STB is bad.
MereteCommented:
I have my STB connected to the VCR using rca-audio-composite-video-cable<< this is the problem, connect the VCR to the TV using those 3 rca to >> in if the TV supports it.
Just for playback purposes,

and then connect the STB to the TV avs  out
most TV support two" in" AVS in the front or at rear
and some RCA out with the dvi or input for DVD
Can you post the make of the TV so I can see the connection types
MereteCommented:
hmm this is interesting I just read it>>But I can't seem to adjust the volume on the cable box Press the volume + or + doesn't do anything.  <<<on the Cable Box?? you mean STB?
This STB is it the same manufacture model as the TV ,
Has the volume function on the STB ever worked?
Mine doesn't, so I can share my experience on that as to the reason,
 my STB is a Panasonic and my TV is a Sanyo so there is no scemantics match in other words I need to use a Panasonic TV to have the volume function on the remote control  for the STB Panasonic.
So I am incorrect I need the STB make and model<<<<

as you have a Samsung P2770HD  TV
 is this an actual TV or monitor?

sourced out>>Does the 2333HD have AVI connection?
 The Syncmaster 2333HD does not come with AVI connection which is a (Yellow, Red and White connections), this unit has the following connections:
USE THESE.>>Component - which is a Green, Blue and Red for the video input and Red and White for the Audio in.<<

other types of video input are as follow: VGA, DVI-D, 2 HDMI.
http://www.samsung.com/au/support/detail/supportPrdDetail.do?menu=SP01&prd_ia_cd=05021900&prd_mdl_cd=&prd_mdl_name=P2770HD

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brothertruffle880Author Commented:
Hi Merete:
It's an actual TV, not a monitor.
Here's something else I tried:
I connected my STB to my TV using an RG59U connection.  No difference.  Same low volume.   I then exchanged the TV (It's less than a week old).
TURNS OUT THAT MY TV's speaker, or amp, is to blame!  Samsung's internal speaker is very "low-fi"
So, I must accelerate my progress on connecting the TV to my audio system.
Thanks again for your help.  You gave me some great tips!!!!!!!!
MereteCommented:
Wow who would have guessed it came down to the internal speakers,
 Always a pleasure to have helped  brothertruffle880
For your knowledgebase
this what I have
A Panasonic Digital STB+  Stereo  Pioneer AMP+ Cable TV set top box all connected together and of course I have my PC audio out also connected to the AMP .
I ran out of connections from and to the TV it has only so many  rca connections.
 and my work around was an rca switch box
http://cgi.ebay.com.au/3-1-TV-MULTI-BOX-AV-RCA-VIDEO-DEVICE-SPLITTER-SWITCH-/110589484822?pt=AU_Television_Accessories&hash=item19bfa59f16
I connected the rca Audio out from the TV ( Rear)  to this switch box audio in center
then the rca switch box audio out left side to the AMP audio in and so on
The center switch ontop is then dragged to the left or right to the desiganted hardware I want to use.
best wishes
Merete
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