cant access OWA 2003 from blackberry for all domains.

Kyann
Kyann used Ask the Experts™
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I have 4 domains pointing to the exchange server but only one domain is allowing users to be added to their BlackBerry's. The others error out..... I am missing something but i not sure what...Please help the server just went live....
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what is the primary SMTP address of the other 3 domains

Did you tried explicit login for those domains?
eg. http://<server name>/exchange/userA@domainA.com

Author

Commented:
It only uses one smtp domain. I tried the direct OWA address. I just did the mx and a records Friday at 5pm. The wesite for OWA works fine. I had it on one blackberry for 4 months. I cant add anything else to the same phone it errors out but the current email on there works..... I am unable to add to any other phone.

Is it too soon to expect the BB to work after the records were just transfered??

Author

Commented:
How do you do the explicit login??

Author

Commented:
Let me explain this better. I had domain A setup for months and I could add it to multiple blackberrys. I couldnt move the other 3 domains till we puled them out of Our ISP's hosting. So On last Friday i moved them and now i cant add any phones to get their email. Mine still works but i cant add it to any others. The blackberrys say either it needs more info or the user name and password are wrong. The OWA froma  PC work just great.

When i moved it from lightedge to Network solutions should i have made any DNS changes or.......

The only changes made in the server were windows updates. HELP!
IT Regional Manager - UK
Commented:
your OWA site would normally have an external facing HTTPS address for  mobiles and home/travelling users to access.  You usually need to assign  access rights for handsets to access the internet, and check they can  load secure webpages on the BB browser.
 
 i'm not certain about having 4 domains point to one server, you may find  that the Exchange server can only have one OWA site, which you can see  via IIS Manager - you may find only one domain has OWA ability.

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