Outlook gives TWO reminders for ONE appointment

rduenow
rduenow used Ask the Experts™
on
I use Outlook 2007 on Windows Vista and all is well except.. when I creates a new appointment and schedules  a reminder for it, she gets the reminder as expected, but it has 2 entries for the same reminder.  To clarify, only one reminder dialog box opens, but the reminder info is given twice... see the attachment for pic.
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Top Expert 2010

Commented:
Hi, rduenow.

Is it possible that the appointment appears twice, once on the main calendar and again on a backup or secondary calendar?

Author

Commented:
That's probably what initiated the problem, however I deleted the other calendars and the problem still persists.  Any ideas?
Top Expert 2010

Commented:
Launch Outlook from the command line with the switch cleanreminders.  
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Author

Commented:
I'm not sure I understand how to do that.  What is the procedure?
Go to cmd prompt, then what?
Top Expert 2010
Commented:
Enter the following command

"C:\Program Files\Microsoft Office\Office12\Outlook.exe " /cleanreminders

Author

Commented:
Thanks for the help, I was very frustrated not being able to fix this.  I needed some more detail on the suggested solution, but once I understood, it worked great.

Thanks again.
Top Expert 2010

Commented:
You're welcome!  Glad I could help.

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