Netopia 4622-XL T1 Router (Latest Firmware) and TDS Telecom T1 service

HI, I really hope someone can help me, as I'm stumped.  I've got a T1 service my business bought from TDS Telecom.  I'm using a Netopia 4622XL T1 router with an 8-port built in switch (similar to the 4522), with the following settings:

WAN Connection:

x.x.60.16/32 subnet

60.17 = gw, 60.18 = my company

Public addresses:

x.x.60.48/29 subnet

(5 useable IPs)

The default gateway for the LAN is x.x.60.49/29.  What's happening is, the T1 connects up fine, and, from within the router, I can ping or traceroute to any site.  But when I put a static in on of my pcs on the network (plugged directly into the router),  I can only get as far as the 60.18 IP address. I can't traverse the WAN.  I don't have NAT enabled. I've been on the phone with support, and we've verified the link is up on the headend router, the routes are in the HE router's route tables, and they can ping all the way down to my 60.18 IP address. Can anyone help?  I'm at wits END! Thanks!

Going crazy in N.Y.

ismailgilesAsked:
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WissamSenior Network EngineerCommented:
I would change the subnet mask  on the wan connection to /30
This is a routing issue what you are facing
ismailgilesAuthor Commented:
Hi, which side do you think the routing issue is on? And are you saying I should make the /29 they gave me for public addressing into a /30?
WissamSenior Network EngineerCommented:
the routing issue is on wan side

you mentioned
WAN Connection:
x.x.60.16/32 subnet

so your device wan should be
x.x.60.17/ 30
means  255.255.255.252

to test more try to ping from your device the isp side
x.x.60.18 and ping internet 4.2.2.2
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ismailgilesAuthor Commented:
Actually, I goofed on that.  The WAN subnet is a /30.  I don't know how I missed that. I'm sorry.  I'm still having the same problem.  From the LAN, I can only ping as far as my side of the WAN Interface. But from the router, I can ping to any site on the other side of the WAN.  As an Update, I can ping publicly from any site, into the LAN gateway, as well as my side of the WAN.  You can to.  try pinging x.x.60.18, or x.x.60.49.  You'll get right in.  but I can't ping out from any PC, or connect to the internet from any PC.
WissamSenior Network EngineerCommented:
the only thing i can think about now is setting the default gateway on your pc to x.x.60.49
am able to ping and even telnet to your device....
WissamSenior Network EngineerCommented:
being able to telnet to your device on the internal side ip means it is configured properly
WissamSenior Network EngineerCommented:
tracing to your x.x.60.50 gives the below
......
 13   347 ms   360 ms   351 ms  wndsnyhed51-p4-0.network.tds.net [69.128.248.6]
 14   393 ms   345 ms   380 ms  nlsngabas01-pool14-a50.nlsnga.tds.net [69.129.188.50]
 15   347 ms   358 ms   347 ms  h69-130-60-50.mdsnwi.tisp.static.tds.net [69.130.60.50]
 16  x.y.mdsnwi.tisp.static.tds.net [x.x.60.50]  reports: Destination net unreachable.
Trace complete.

trace to x.x.60.17
...
 13   357 ms   345 ms   344 ms  wndsnyhed51-p4-0.network.tds.net [69.128.248.6]
 14   350 ms   351 ms   344 ms  nlsngabas01-pool14-a50.nlsnga.tds.net [69.129.188.50]
 15     *      351 ms   351 ms  x.z..mdsnwi.tisp.static.tds.net [x.x.60.18]
Trace complete.

this indicates that the problem is from your host, and not router/device routing

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Qlemo"Batchelor", Developer and EE Topic AdvisorCommented:
This question has been classified as abandoned and is being closed as part of the Cleanup Program.  See my comment at the end of the question for more details.
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