Need to access printer on different subnet remotely

Sean Rhudy
Sean Rhudy used Ask the Experts™
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Hi, I sometimes run into a printer that sets itself to factory default settings after a power surge or end user pressing the wrong buttons.  If the network is on 192.168.0, and the printer is now a 192.168.1 ip address, is there any way for me to access the printer without kicking myself off of the remote connection?  I use logmein to login remotely and have full access to the network.  If I can access the printer, then of course I can change the IP to the correct subnet.
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If your in the same VLAN as the printer you could try binding the additional subnet to you NIC and that would allow you to connect to the printer, while retaining your current IP configuration.
Sean RhudyPresident

Author

Commented:
but the printers subnet is probably 255.255.255.0.  Would changing only the subnet of the PC that i'm logged into to 255.255.0.0 do the trick?
Your not changing your subnet you are adding an additional one to the NIC configuration, you can bind another IP to the NIC, this will only work if it is configured as static, but in a pinch you could configure you IP to static to the current DHCP address you are holding on that PC, and in windows go in the network interface configuration, IPV4 and if you are static, chose the advanced button at the bottom right of the window and add another IP address in this case with the new subnet you need to reach.

per example,

Current ip 192.168.0.1 255.255.255.0

add

192.168.1.X 255.255.255.0 to the NIC, this will allow you to access both networks.
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Sean RhudyPresident

Author

Commented:
oh ok, awesome....let me give that a try.
Michael OrtegaSales & Systems Engineer

Commented:
It's uncommon for a printer to have a hard coded IP by default. Most are set as a DHCP client. Are you using a separate print server or is it embedded in the printer? I usually leave my network printers on DHCP and setup a reservation on my DHCP server. That way if the printer gets reset and goes back to factory default it will still pick up the same IP through the DHCP reservation. Obviously this won't work if your printer has a hard coded IP as a default configuration. You sure you don't have another rogue device on your network that is acting as a DHCP server which would set the printer back to 192.168.1.x? That subnet by default is shared by lots of sub commercial appliances, e.g. Linksys, Dlink, etc. You might find that there is a rogue wireless router on your network.

MO
Sean RhudyPresident

Author

Commented:
That worked, thanks!

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