A new client brought over a Dell Laptop that has XP Home and used to have IE 8. She had tried to downgrade from IE 8 to IE 6 by uninstalling versions 7 and 8 from Add/Remove Programs. Now IE is no longer found on the Add/Remove programs list, however IE is still installed.
I find 2 exe's in c:\Program Files\Internet Explorer -- one is version 6 .0.2900.5512 -- When launched it returns 'The page cannot be displayed' error and Help, About returns: An error has occurred in this dialog. Error 96. Unspecified error.
The other (iexplore(2).exe) is version 7 .0.6000.16640 and doesn't launch at all.
Now she tells me the requirements have changed and she needs IE 7 for work purposes (not IE 6). I have the original discs that came with the computer -- how can I recover this thing and send it away with IE 7 working?