Backup exec 12 error

What could be causing this error, Backup Exec 12.5 on 2003 server standard sp2.


Click an error below to locate it in the job log
Backup- VMVCB::\\ORLVC01\VCGuestVm\(DC)ORL-Datacenter(DC)\vm\ORLFSSQL01 V-79-57344-38220 - Backup of the virtual machine 'ORLFSSQL01' failed. VMware VCB framework reported the following error
 Error: Other error encountered: Snapshot creation failed: System error.

MMCDANIEL76Asked:
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prashant_sawantCommented:
Hope that u have installed Agent for VMware Virtual Infrastructure. Since ur trying to backup the VM. Please do let me know.

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MMCDANIEL76Author Commented:
Symantec Backup Exec Remote Agent For windows systems and VMware Tool have been installed, is the Virtual Infrastructure a seperate install or is it part of one of the other apps listed above?
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