ZnWordAddIn...Component 'comctl32.ocx' or one of its dependencies not correctly registered: a file is missing or invalid.

I have a user that gets the following errors everytime she starts MS Word 2003
(Title of Window)ZnWordAddIn...
(Message) Component 'comctl32.ocx' or one of its dependencies not correctly registered: a file is missing or invalid.

I checked the Templates and Add-ins. There are no add-ins installed.  

Any ideas on the cause and/or how to get rid of this?
Michele MarshallAsked:
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Storm812Commented:
You might try renaming the normal.dot for that user. Rename it to normal.old or something and then restart Word. I think for Word2003, it is here:
C:\Documents and Settings\<Username>\Application Data\Microsoft\Templates

If that doesn't work I would follow the steps in this document. It is kind of lengthy.
http://support.microsoft.com/KB/820919/en-us

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Michele MarshallAuthor Commented:
The link was helpful and allow me to isolate the application that was causing the error (nuance pdf creator).  After uninstalling the pdf creator the error was gone.
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