We moved a practice with a server (w2003sbs) doing nothing other than some limited file share and Advantage DB 8.1 for Medisoft V12 Sp2. Office hours slowed to a crawl after the move. The only real change was a wire run and a new HP MFP 2350 printer. Everything worked prior to this. I am the IT tech and know software but am not versed on medisoft or Advantage DB server.
I removed the HP software as recommended by a medisoft tech and it seemed to work. but then reverted to slow mode (starts in 5 minutes). I'm not so sure that the print driver issue is gone but can't figure out how to debug that. Once Office Hours finally starts, super bills takes forever to print.
We have disabled and de-installed trendmicro try to fix this. When Trendmicro was installed about 8 months ago there was some tuning needed to make Medisoft happy. We have upgraded W/XP to service pack 3. We have moved medidata to one of the 3 workstations and even running stand alone the product is still slow.
The product has been fine for years. I can't figure out how the move could do this. Medisoft runs fine on the server but will not work properly on the workstations.
All machines are running at 1% cpu / 10 percent memory (2Gb on workstn and 4Gb on server). Performance wasn't an issue and doesn't look to be an issue now.
All other facets...word, excel, printing, internet surf, work fine with no slowness. Ping to server is less than 1 millisecond.
Any help would be appreciated.