Issues uninstalling IE9 Beta

greentriangle
greentriangle used Ask the Experts™
on
G'day Experts :)

I'm having an issue with a clients machine. When it first came in, explorer wouldnt open any folders with the message "no such interface supported" which apparently is generally caused by attempting to downgrade IE8 to IE7 on windows 7. I fixed this issue by reregistering all of the windows DLL's through a batch file found on a forum, and the problem at large appears to be fixed. However IE9 will not browse any webpages and will only come up with a white screen, and the network icon in the system tray shows a red X, even though when you hover over it, it says that the internet is connected.

I believe all these problems will be fixed if i get rid of the IE9 Beta, but it refuses to uninstall. I go to installed updates, i see it there as 'Windows Internet Explorer 9' and i click uninstall. A dialog box pops up asking me if im sure i want to uninstall it, i click yes and the dialog disappears, but thats it. All clicking yes does is get rid of the dialog box, IE9 is still there in the list, its still on the computer and it doesnt ask me to restart or anything like that.

Im not against doing an in-place upgrade repair install if that is what is nessecary, but id prefer to try other options first.

Many thanks in advance!!!

If you need more info just ask.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
FrankBusiness Owner

Commented:
Here's an KB Article on IE9. More specifically have a look at "Method 3" and "Method 2":
http://support.microsoft.com/kb/2409098/en-us

Author

Commented:
I am having issues UNINSTALLING it, not installing it but thank you for your quick reply :)

Author

Commented:
bump

Really need a hand on this >.< Customer is wanting their PC back
Business Owner
Commented:
- click start
- type cmd ( you have W7, right?)
- right click the "cmd" that was found + run as administrator
- execute following command, if not working first time, execute it a second time:

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*9.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

Author

Commented:
Thanks so much mate your a genius :)

I got 2 access denied errors the first time i ran it, ran flawlessly the 2nd time, i then restarted my computer, it configured updates while shutting down, and when it turned back on it was IE8 :)

Cheers again!!

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial