Printer settings not being saved on Windows 7

ragot used Ask the Experts™
Hi experts,

I have this problem on one client, i cannot save the settings / preferences( i changed it to 2-sided and grayscale )
when i clicked apply and OK it doest save. Client is using laptop with Windows 7 32 bit. the printer is network printer. I tried on security settings of the printer all allow but still cannot saved the settings.
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Did you try to change the settings both under (right-click printer) Printing Preferences (also notice the advanced button) and Printing Properties?

I noticed before that different drivers can behave differently in storing preferences.

sounds like a profile issue.  Recreate user profile ;
try to turn off firewall temporarily and check then.



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