Printer settings not being saved on Windows 7

ragot
ragot used Ask the Experts™
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Hi experts,

I have this problem on one client, i cannot save the settings / preferences( i changed it to 2-sided and grayscale )
when i clicked apply and OK it doest save. Client is using laptop with Windows 7 32 bit. the printer is network printer. I tried on security settings of the printer all allow but still cannot saved the settings.
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Commented:
Did you try to change the settings both under (right-click printer) Printing Preferences (also notice the advanced button) and Printing Properties?

I noticed before that different drivers can behave differently in storing preferences.

Commented:
sounds like a profile issue.  Recreate user profile ;

http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile
try to turn off firewall temporarily and check then.

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Commented:
thanks

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