Window Server 2008: Can't use shared Fax

Hi,

I am having Window Server 2008 @ Standard edition and I've hosted a website there which sends Fax. The Fax server is installed on another server.

But when I tried to use Fax from my website sever then it is giving me below error

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Windows Fax and Scan
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Windows Fax and Scan cannot run as it cannot access your documents folder. Please ensure that Windows Fax and Scan can access that folder
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Can anyone look into it on urgent basis?

Regards,
Mohit
LVL 6
MohitPanditAsked:
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Coast-ITCommented:
Reposting and quoting directly from the developers:

We have noticed some issues that WFS is facing when the documents folder is redirected to the root of a drive (e.g. D :\) and are investigating the same. A quick workaround is to move the documents folder to a folder under the root of the drive (e.g. to d:\DocumentFolder) with the option to move all existing documents to the new location. This should allow WFS to work.
MohitPanditAuthor Commented:
any other suggestion?
Coast-ITCommented:
Did this not work?
MohitPanditAuthor Commented:
Hi Coast-IT,

It didn't work.

Actually, we had upgraded web edition to standard edition.
What we tried to do it. We re-build the machine after format and re-install standard edition.
Then it allowed to us to communicate.

But we were facing "Access Denied" issue after that. We resolved this issue after taking clue from this URL http://support.microsoft.com/kb/202299

Now, fax is working fine.

Regards,
Mohit

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MohitPanditAuthor Commented:
It works.
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Windows Server 2008

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