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troubleshooting Question

IIS Admin Service keeps terminating unexpectedly on Server 2003 standard SP2 w/ Exchange 2003 SP2

Avatar of electric69
electric69 asked on
ExchangeMicrosoft IIS Web ServerEmail Protocols
7 Comments1 Solution3449 ViewsLast Modified:
Hello,

The IIS Admin Service on my Exchange 2003 SP2 server keeps terminating unexpectedly.  How can I get IIS Admin and SMTP to remain running smoothly?  

The sequence of events seems to be:

1

Event ID 1009 - w3svc - A process serving application pool 'ExchangeApplicationPool' terminated unexpectedly. The process id was '7164'. The process exit code was '0xc0000005'.

2

Event ID 7031 - Service Control Manager - The IIS Admin Service service terminated unexpectedly.  It has done this 44 time(s).  The following corrective action will be taken in 1 milliseconds: Run the configured recovery program.

3

Event ID 7034 - Service Control Manager - The Simple Mail Transfer Protocol (SMTP) service terminated unexpectedly.  It has done this 44 time(s).

4

IIS Admin and SMTP services are restarted by the service control  manager
There appear to be no corrupted messages in the queues, so that does not seem to be the problem.

Thank you

--------------------------------------------
Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7031
Date:            10/19/2010
Time:            7:20:52 AM
User:            N/A
Computer:      EXCHANGE
Description:
The IIS Admin Service service terminated unexpectedly.  It has done this 44 time(s).  The following corrective action will be taken in 1 milliseconds: Run the configured recovery program.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-------------------------------------------------------
Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7034
Date:            10/19/2010
Time:            7:20:52 AM
User:            N/A
Computer:      EXCHANGE
Description:
The Simple Mail Transfer Protocol (SMTP) service terminated unexpectedly.  It has done this 44 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
--------------------------------------

Event Type:      Warning
Event Source:      W3SVC
Event Category:      None
Event ID:      1013
Date:            10/19/2010
Time:            7:22:27 AM
User:            N/A
Computer:      EXCHANGE
Description:
A process serving application pool 'ExchangeApplicationPool' exceeded time limits during shut down. The process id was '1180'.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
-------------------------------------------------

Event Type:      Warning
Event Source:      W3SVC
Event Category:      None
Event ID:      1009
Date:            10/19/2010
Time:            6:08:57 AM
User:            N/A
Computer:      EXCHANGE
Description:
A process serving application pool 'ExchangeApplicationPool' terminated unexpectedly. The process id was '7164'. The process exit code was '0xc0000005'.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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electric69

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