Send/Receive Hanging in Outlook on Offline Address Book, Out of Office not working

blueteam
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I have two issues with Outlook users - probably only 2007 and above, but I haven't tested 2003 -  the Offline Address Book will not sync completely and Out of Office is still unavailable.  For Outlook 2007 users, send/receive is hanging at 33%.

Do I need to change permissions on these folders in IIS to get things going?  I read through some articles about opening up authentication and "ignoring" SSL for EWA and OAB (which I just set), but it hasn't resolved yet.

http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/548f2ecc-faae-4744-8b33-7de536196d7d

I haven't tried all of the alternatives in that article just yet...but that's my starting point for troubleshooting.
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AkhaterSolutions Architect

Commented:
you probably have an issue with your OAB

from outlook ctrl right click on the outlook test email autoconfiguration

enter your username/pass and check ONLY autodiscover and run the test

when done go to the xml page and copy paste it

Author

Commented:
I'm assuming it has to do with looking for the OAB and OOF at .com instead of .local?


<?xml version="1.0" encoding="utf-8"?>
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
  <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
    <User>
      <DisplayName>Name</DisplayName>
      <LegacyDN>/o=Company/ou=Exchange Administrative Group (FYPDLT)/cn=Recipients/cn=name</LegacyDN>
      <DeploymentId>####-####-####</DeploymentId>
    </User>
    <Account>
      <AccountType>email</AccountType>
      <Action>settings</Action>
      <Protocol>
        <Type>EXCH</Type>
        <Server>Server.domain.local</Server>
        <ServerDN>/o=Company/ou=Exchange Administrative Group (FYDT)/cn=Configuration/cn=Servers/cn=Server</ServerDN>
        <ServerVersion>720F0</ServerVersion>
        <MdbDN>/o=Company/ou=Exchange Administrative Group (FYDT)/cn=Configuration/cn=Servers/cn=Server/cn=Microsoft Private MDB</MdbDN>
        <PublicFolderServer>Server.domain.local</PublicFolderServer>
        <AD>Server.domain.local</AD>
        <ASUrl>https://server.domain.com/EWS/Exchange.asmx</ASUrl>
        <EwsUrl>https://server.domain.com/EWS/Exchange.asmx</EwsUrl>
        <OOFUrl>https://server.domain.com/EWS/Exchange.asmx</OOFUrl>
        <UMUrl>https://server.domain.local/UnifiedMessaging/Service.asmx</UMUrl>
        <OABUrl>https://server.domain.com/OAB/4e-c5d9f/</OABUrl>
      </Protocol>
      <Protocol>
        <Type>EXPR</Type>
        <Server>server</Server>
      </Protocol>
      <Protocol>
        <Type>WEB</Type>
        <Internal>
          <OWAUrl AuthenticationMethod="Basic, Fba">https://server.domain.local/owa</OWAUrl>
          <Protocol>
            <Type>EXCH</Type>
            <ASUrl>https://server.domain.com/EWS/Exchange.asmx</ASUrl>
          </Protocol>
        </Internal>
      </Protocol>
    </Account>
  </Response>
</Autodiscover>
Solutions Architect
Commented:
you assume right. is server.domain.com resolvable from your side ?
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AkhaterSolutions Architect

Commented:
i mean from inside

Author

Commented:
No, they don't resolve.

I believe the only external address I'm going to need are OWA and Active-Sync.  OAB and OOF probably can be .local without any issues.  Can those addresses be changed via GUI or only Command Line?

Author

Commented:
I ran this for OAB:

Set-OABVirtualDirectory -Identity "Server\OAB (Default Web Site)" -InternalURL https://Server.domain.local/OAB


Is it similar for OOF?

Author

Commented:
Alright, I just ran:

Set-WebServicesVirtualDirectory -Identity "Server\EWS (Default Web Site)" -InternalURL https://Server.domain.local/EWS/Exchange.asmx"

testing again now....

Author

Commented:
Thanks for pointing me in the right direction, everything working great now.
AkhaterSolutions Architect

Commented:
Wow you did a great job ! Tx for the points

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