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Send/Receive Hanging in Outlook on Offline Address Book, Out of Office not working

I have two issues with Outlook users - probably only 2007 and above, but I haven't tested 2003 - the Offline Address Book will not sync completely and Out of Office is still unavailable. For Outlook 2007 users, send/receive is hanging at 33%.

Do I need to change permissions on these folders in IIS to get things going? I read through some articles about opening up authentication and "ignoring" SSL for EWA and OAB (which I just set), but it hasn't resolved yet.

http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/548f2ecc-faae-4744-8b33-7de536196d7d

I haven't tried all of the alternatives in that article just yet...but that's my starting point for troubleshooting.

Akhater

you probably have an issue with your OAB

from outlook ctrl right click on the outlook test email autoconfiguration

enter your username/pass and check ONLY autodiscover and run the test

when done go to the xml page and copy paste it

blueteam

ASKER

I'm assuming it has to do with looking for the OAB and OOF at .com instead of .local?

<?xml version="1.0" encoding="utf-8"?>
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
<User>
<DisplayName>Name</DisplayName>
<LegacyDN>/o=Company/ou=Exchange Administrative Group (FYPDLT)/cn=Recipients/cn=name</LegacyDN>
<DeploymentId>####-####-####</DeploymentId>
</User>
<Account>
<AccountType>email</AccountType>
<Action>settings</Action>
<Protocol>
<Type>EXCH</Type>
<Server>Server.domain.local</Server>
<ServerDN>/o=Company/ou=Exchange Administrative Group (FYDT)/cn=Configuration/cn=Servers/cn=Server</ServerDN>
<ServerVersion>720F0</ServerVersion>
<MdbDN>/o=Company/ou=Exchange Administrative Group (FYDT)/cn=Configuration/cn=Servers/cn=Server/cn=Microsoft Private MDB</MdbDN>
<PublicFolderServer>Server.domain.local</PublicFolderServer>
<AD>Server.domain.local</AD>
<ASUrl>https://server.domain.com/EWS/Exchange.asmx</ASUrl>
<EwsUrl>https://server.domain.com/EWS/Exchange.asmx</EwsUrl>
<OOFUrl>https://server.domain.com/EWS/Exchange.asmx</OOFUrl>
<UMUrl>https://server.domain.local/UnifiedMessaging/Service.asmx</UMUrl>
<OABUrl>https://server.domain.com/OAB/4e-c5d9f/</OABUrl>
</Protocol>
<Protocol>
<Type>EXPR</Type>
<Server>server</Server>
</Protocol>
<Protocol>
<Type>WEB</Type>
<Internal>
<OWAUrl AuthenticationMethod="Basic, Fba">https://server.domain.local/owa</OWAUrl>
<Protocol>
<Type>EXCH</Type>
<ASUrl>https://server.domain.com/EWS/Exchange.asmx</ASUrl>
</Protocol>
</Internal>
</Protocol>
</Account>
</Response>
</Autodiscover>

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Akhater

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Akhater

i mean from inside

blueteam

ASKER

No, they don't resolve.

I believe the only external address I'm going to need are OWA and Active-Sync. OAB and OOF probably can be .local without any issues. Can those addresses be changed via GUI or only Command Line?

blueteam

ASKER

I ran this for OAB:

Set-OABVirtualDirectory -Identity "Server\OAB (Default Web Site)" -InternalURL https://Server.domain.local/OAB

Is it similar for OOF?

blueteam

ASKER

Alright, I just ran:

Set-WebServicesVirtualDirectory -Identity "Server\EWS (Default Web Site)" -InternalURL https://Server.domain.local/EWS/Exchange.asmx"

testing again now....

blueteam

ASKER

Thanks for pointing me in the right direction, everything working great now.

Akhater

Wow you did a great job ! Tx for the points