We are trying to install the Sprint Smartview software on a vista laptop, but are getting this error about halfway through the install:
Error 1308. Source file not found:
C:\Users\jsmith\Desktop\SSV_Windows2.50.0038\program files\Novatel Wireless\Drivers\nwusbcdfil64.sys.
Verify that the file exists and that you can access it.
I get it when I run the smartview self-extractor, and even after I un-7-zip the downloaded EXE file and run the setup.exe from the path (above).
I tried logging in as a different Administrator account and get the same error.
I checked permissions/security on the folders and subfolders and verified no issues there.
We tried running a check disk but no luck.
Is there a way to do a surface scan with Vista CD?
Any other solutions?