Primenet
asked on
Android/Blackberry issues SBS 2003
Run a SBS2003 server as a virtual. Had an issue with the virtual C drive on that server. Ended up taking a copy of the VHD from a month prior and using that disk as the C drive. It allowed the server to start up fine. Course the other servers and workstations that were in the domain had be disjoined and rejoined to the domain because active directory was out of sync on the domain. (The SBS server is the only domain controller)
The user data on that server was stored in other virtual disk files. So the exchange databases, shared user data folders were not affected by the issues.
It worked pretty good and seemed to get the customer back up and running. We only had one issue, which is that Blackberry, Android and Iphones stopped working with activesync. Owa is still working fine. (They have a self signed cert)
Tested it with exchange connectivity test online and it gave me this.
ExRCA is testing Exchange ActiveSync.
The Exchange ActiveSync test failed.
Test Steps
Attempting to resolve the host name mail.customer.us in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 65.219.xx.xx
Testing TCP Port 443 on host mail.alphallc.us to ensure it is listening and open.
The port was opened successfully.
ExRCA is testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Test Steps
The certificate name is being validated.
Successfully validated the certificate name
Additional Details
Found hostname mail.customer.us in Certificate Subject Common name
The certificate date is being confirmed to ensure the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
Certificate is valid: NotBefore = 5/4/2008 3:49:34 AM, NotAfter = 5/4/2013 3:49:34 AM"
The IIS configuration is being checked for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates not configured.
Testing Http Authentication Methods for URL https://mail.customer.us/Microsoft-Server-Activesync/
The HTTP authentication methods are correct.
Additional Details
Found all expected authentication methods and no disallowed methods. Methods Found: Basic
An ActiveSync session is being attempted with the server.
Errors were encountered while testing the ActiveSync session
Test Steps
ExRCA is attempting to send the OPTIONS command to the server.
OPTIONS response was successfully received and is valid
Additional Details
Headers received: MicrosoftOfficeWebServer: 5.0_Pub
Pragma: no-cache
Public: OPTIONS, POST
Allow: OPTIONS, POST
MS-Server-ActiveSync: 6.5.7638.1
MS-ASProtocolVersions: 1.0,2.0,2.1,2.5
MS-ASProtocolCommands: Sync,SendMail,SmartForward
Content-Length: 0
Date: Tue, 19 Oct 2010 17:01:55 GMT
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
ExRCA is attempting the FolderSync command on the Exchange ActiveSync session.
The test of the FolderSync command failed.
Tell me more about this issue and how to resolve it
Additional Details
Exchange ActiveSync returned an HTTP 500 response.
The supported fix is the link below. But the exchange-oma virtual folder is already setup since it's SBS. But I did double check all of the settings they were correct. http://support.microsoft.com/?kbid=817379
The user data on that server was stored in other virtual disk files. So the exchange databases, shared user data folders were not affected by the issues.
It worked pretty good and seemed to get the customer back up and running. We only had one issue, which is that Blackberry, Android and Iphones stopped working with activesync. Owa is still working fine. (They have a self signed cert)
Tested it with exchange connectivity test online and it gave me this.
ExRCA is testing Exchange ActiveSync.
The Exchange ActiveSync test failed.
Test Steps
Attempting to resolve the host name mail.customer.us in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 65.219.xx.xx
Testing TCP Port 443 on host mail.alphallc.us to ensure it is listening and open.
The port was opened successfully.
ExRCA is testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Test Steps
The certificate name is being validated.
Successfully validated the certificate name
Additional Details
Found hostname mail.customer.us in Certificate Subject Common name
The certificate date is being confirmed to ensure the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
Certificate is valid: NotBefore = 5/4/2008 3:49:34 AM, NotAfter = 5/4/2013 3:49:34 AM"
The IIS configuration is being checked for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates not configured.
Testing Http Authentication Methods for URL https://mail.customer.us/Microsoft-Server-Activesync/
The HTTP authentication methods are correct.
Additional Details
Found all expected authentication methods and no disallowed methods. Methods Found: Basic
An ActiveSync session is being attempted with the server.
Errors were encountered while testing the ActiveSync session
Test Steps
ExRCA is attempting to send the OPTIONS command to the server.
OPTIONS response was successfully received and is valid
Additional Details
Headers received: MicrosoftOfficeWebServer: 5.0_Pub
Pragma: no-cache
Public: OPTIONS, POST
Allow: OPTIONS, POST
MS-Server-ActiveSync: 6.5.7638.1
MS-ASProtocolVersions: 1.0,2.0,2.1,2.5
MS-ASProtocolCommands: Sync,SendMail,SmartForward
Content-Length: 0
Date: Tue, 19 Oct 2010 17:01:55 GMT
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
ExRCA is attempting the FolderSync command on the Exchange ActiveSync session.
The test of the FolderSync command failed.
Tell me more about this issue and how to resolve it
Additional Details
Exchange ActiveSync returned an HTTP 500 response.
The supported fix is the link below. But the exchange-oma virtual folder is already setup since it's SBS. But I did double check all of the settings they were correct. http://support.microsoft.com/?kbid=817379
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Glen Knight
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.