Need Outlook 2010 Config Settings for Saving Draft E-mails

dewasisay used Ask the Experts™
I am using local PST file on client PC as Outlook email destination, i.e., not leaving e-mail on server but downloading everything to local Inbox.

Draft emails are being saved to the Drafts Folder on the Exchange server, rather local PST Draft Folder. This behaviour is different from Office 2003/2007 where draft e-mails are saved to local PST file on client.

What are correct config settings for Outlook 2010?   I tried most options -- set up new profile, used Scanpst.exe, compacted folder, etc.
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
I suggest you firstly repair your PST file by using Inbox Repair Tools.

Note: Since some of files may be located in the hidden folders, please click Start menu, Open My Computer -> Tools -> Folder Options -> View tab ->choose “Show hidden files and folders” and clear the option of “Hide extensions for known file types”. Click OK.


1. Click start -> Search.

2. Click "All Files and Folders" and click "More Advanced Options" and make sure the following options are checked:


- Search System Subfolders

- Search Hidden files and folders

- Search Subfolders


3. In the "All or Part of the File Name" box, type "scanpst.exe" (without quotation marks)

4. Select "Local Hard Drives" in "look in" dropdown box, and click "Search".

5. Double click the scanpst.exe file.

6. Type the path and file name of the .pst files


Note: The .PST files are always located in the C:\Documents and Settings\<user name>\Local Settings\Application Data\Microsoft\Outlook\.

(<user name> is the name of your windows account, C: is the system partition where the Operation System locate.)


7. Click Start.


NOTE: Please enable the box of "Make backup of scanned file before repairing " if the PST file need to repair.

After you have repaired PST file, if this issue still exist, try to create a new outlook profile.

1.       Close Outlook. On the Start menu, click Control Panel.

2.       Click the Mail icon.

3.       In the Mail Setup dialog box, click the Show Profiles button.

4.       On the General tab, click to select the Prompt for a profile to be used check box.

5.       Click Add.

6.       In the Profile Name box, type a descriptive name for the new profile, and then click OK.

7.       In the Add New E-mail Accounts dialog box, click Microsoft Exchange, POP3, IMAP, or HTTP, and then    click Next.

8.       Please select the checkbox next to “Manually configure server settings or additional server types” and then click Next.

9.       Fill in the appropriate information as prompted, and then click Next and Finish as needed.

10.    Click OK.

11.    Restart Outlook and select the new profile in the popup window.


Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial