Office 2010 Spell Check not working

I have a roaming user that is running Office 2010 Pro.  This was fresh install that came with her new Dell laptop.  She has realized that the spell check function is not working.  I first tried logging in as an admin and seeing if the spell check would work under my account, which it indeed does.

Back to her account, I have tried a repair install, renaming the folder 1.0 under proofing tools, there is no override folder to delete, I can't see any add-ins to remove or disable, also removed all words from her custom.dic.  Is there anything else I can try?  I am sure that it is something in her profile, but what I don't know.
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Try running a repair on Office.

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SroboAuthor Commented:
I have already tried both of these options as I listed in my question.
Exactly what is she doing, and exactly what happens?
Go to word options. Then on the left hand side select add-ins. From there at the bottom left you will see "manage:" and then a drop down menu. Select disabled items and press go...

Make sure that Spell checker is not there, and if it is, remove it (or re-enable it). Had this problem not a week ago and solved it this way.
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