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Cisco VPN client error 28000

I have installed the cisco vpn client 5 on a Windows 7 laptop. everytime at login or restart we get a popup Error 28000 must uninstall the previous version and reinstall..
I have uninstalled the client through Add/Remove and reinstall but still get this error. How do I fix this?
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Aaron
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Is it a 32 or 64 bit machine?  Which client version is the software  (5.x.x.x) ?
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JLSAZ

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32 bit
5.0.05.0290
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Aaron
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