Restore Exchange 2003 Public Folder Database from Tape

I need to know exactly how to restore an Exchange 2003 Public Folder Database from tape using Symantec Backup Exec 11d.  This is on an old server no longer in use.  Files are missing and the client wants us to check the backup.  I've searched and searched.  I find people giving links to TechNet articles supposedly describing how to do this but I've found nothing that works.  Each time I try to restore the database, I get this error:

The job failed with the following error: Unable to restore some Microsoft Exchange components because one or more of the databases are currently mounted or because the Recovery Storage Group is not properly configured. Use the Exchange System Manager to check the configuration of the Recovery Storage Group and the mount status of the databases.


What the heck do I have to do to get this Public Folder database back?


NLT-mmetaliosAsked:
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kelle1Commented:
I don't have an environment to recreate your situation, but are you running the Exchange services?  If not, do so.  Once they are running go into System Manager and Work down to Administrative Groups - Servers - 9your server anme) - First Storage Group.

Right click the public folder store and click Dismount Store.  Now try to run your restore job from BackupExec.
NLT-mmetaliosAuthor Commented:
I'm pretty certain I've done this, but I'll do it again.  I think the message is a bit different.  Stand by...
NLT-mmetaliosAuthor Commented:
Same error:

The job failed with the following error: Unable to restore some Microsoft Exchange components because one or more of the databases are currently mounted or because the Recovery Storage Group is not properly configured. Use the Exchange System Manager to check the configuration of the Recovery Storage Group and the mount status of the databases.

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NLT-mmetaliosAuthor Commented:
Just tried again while having the mailbox store dismounted as well to no avail.
kelle1Commented:
Is the BackupExec Exchange Agent running on the server?
Also, check the properties of the public folder store, on the Database tab try checking off the box that says "This database can be overwritten by a restore"
NLT-mmetaliosAuthor Commented:
Verified Agent is running on the server.  "This database can be overwritten by a restore" is checked as well.
NLT-mmetaliosAuthor Commented:
In case anyone reading hasn't deduced by my last response, this still isn't working.
NLT-mmetaliosAuthor Commented:
This was never solved.  However I did find a way to get around my problem.
NLT-mmetaliosAuthor Commented:
Because this was no longer a production server, I was free to do what I wanted with it.  That being said, I dismounted the stores, blew away the data in the MDBDATA folder, and restored from tape.  With the restoration complete, everything I needed was present.

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