I just encounter a problem and need your kindly help.
In my working environment, we use Symantec Backup Exec 11d to backup our users' inbox in Exchange Server 2007. Of course we have backup exec remote agent installed.
The backup is working fine, however today I try to restore a user's email, I encounter an error:
"The job failed with the following error: To support individual mailbox message and folder restores from Information Store backups, you must download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version 06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft web site."
From Microsoft, I downloaded "ExchangeMapiCdo.MSI" then installed on Exchange server.
However, it does not work at all. I still got the same job failed message.
If anyone has suggestion, please let me know.