Windows 7 "Shutting down" hangs!
I have a brand new Dell Optiplex 380 PC running Windows7 Pro x86 in a SBS2003 domain.
For some reason I can't shut down or restart this D... computer!
It just hangs when trying with the words "SHUTTING DOWN" on the screen.
Problem persists even in SAFE MODE.
I have tried re installing but after drivers, updates and domain login it all starts again.
I have tried removing the Trend Micro antivirus but that didn't helped.
Any suggestions?
For some reason I can't shut down or restart this D... computer!
It just hangs when trying with the words "SHUTTING DOWN" on the screen.
Problem persists even in SAFE MODE.
I have tried re installing but after drivers, updates and domain login it all starts again.
I have tried removing the Trend Micro antivirus but that didn't helped.
Any suggestions?
nobus
try running a repair install, or a system rerstore from the install dvd; here your options : http://www.sevenforums.com/tutorials/3413-repair-install.html
I used to have this problem with Adobe reader installed. If you have it try removing it to see if it helps.
ASKER
I have some more info here.
Because the PC could not perform a clean restart I had to make a system recovery to a previous state to flash the BIOS.
When going to this previous state before updates, Office + domain logon everything worked fine again.
I dont think the repair process is the answer.
Because the PC could not perform a clean restart I had to make a system recovery to a previous state to flash the BIOS.
When going to this previous state before updates, Office + domain logon everything worked fine again.
I dont think the repair process is the answer.
i don't think - i test...
ASKER
Really ? you don't think at all?
(sorry - I coludn't help it :-) )
I am absolutly willing to try - and will - just don't THINK it will help me :-)
(sorry - I coludn't help it :-) )
I am absolutly willing to try - and will - just don't THINK it will help me :-)
i understand your laugh - that's why i posted it that way.
But, it's just because i think that i test; i've seen much too many cases where a guy (or i) said : it can't be that..and did not test it.....
I think you know the rest ??
But, it's just because i think that i test; i've seen much too many cases where a guy (or i) said : it can't be that..and did not test it.....
I think you know the rest ??
ASKER
You are absolutely right :-)
you made my day ! - we agree..
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