We help IT Professionals succeed at work.
Get Started

Windows 7 "Shutting down" hangs!

Ohmit asked
Last Modified: 2012-08-13
I have a brand new Dell Optiplex 380 PC running Windows7 Pro x86 in a SBS2003 domain.

For some reason I can't shut down or restart this D... computer!
It just hangs when trying with the words "SHUTTING DOWN" on the screen.

Problem persists even in SAFE MODE.
I have tried re installing but after drivers, updates and domain login it all starts again.
I have tried removing the Trend Micro antivirus but that didn't helped.

Any suggestions?
Watch Question
Distinguished Expert 2019
This problem has been solved!
Unlock 1 Answer and 9 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE